GROUPS & ACCESS BOOKINGS
We believe that the magic of theatre is for everyone!
Whether you are a school looking for a day out, a club or corporate group planning an activity, or in need of accessible seats, including wheelchair seating, we are here to help you secure the most suitable seats at competitive rates.
Our Group Bookings and Access team are available and ready to answer your queries regarding group and access bookings.
We will happily advise you on seating arrangements and tailor the best booking to accommodate your group or accessibility needs.
GROUPS & ACCESS BOOKINGS CONTACT
Monday - Friday 09:00 - 17:30
WHO CAN MAKE A GROUP BOOKING?
If you are a group of 10 or more attendees, you are eligible for a group booking. Group theatre bookings are suitable for all – schools and clubs, firms and organisations, families and social groups. Group bookings also bear numerous benefits and, above all, you are guaranteed to be in good company at Bord Gáis Energy Theatre.
For certain shows, we will grant a teacher with 10 or more students a complimentary ticket. This applies to all education sectors including pre-primary, primary, secondary, third level, creative institutions, dance & drama schools and more. As education packs are available on selected shows and are always subject to availability, do not delay contacting us to register your interest.
WHAT ARE THE GROUP BOOKING BENEFITS?
Visit Bord Gáis Energy Theatre with your group to get together and share the magic of theatre. If you make a group booking, you can also avail of a number of special benefits, including the following:
Reserve now, pay later.
Group discounts available on the majority of shows.
No credit card fees.
Free dedicated consultation service.
No booking fees.
Reserve more than one show at a time.
WHO CAN MAKE AN ACCESS BOOKING?
Bord Gáis Energy Theatre aims to acknowledge people’s differences and recognise the patrons’ individual needs. We support equal access and oppose all forms of unlawful or unfair discrimination. If you wish to book specific seating for an access need, please contact the Group Bookings and Access Department. We are happy to assist with:
Wheelchair access seating.
Seating near an exit.
Particular access needs due to medical conditions.
Assistive Listening Loop Devices.
Bookings for access performances.
Subscribing to our access booking newsletter.
When available, access shows include Captioned Performances, Audio Description, Touch Tours, Irish Sign Language Interpretation.
A range of accessible wheelchair seating options
A range of accessible wheelchair seating options are located in the Stalls, Upper Circle and Selected Boxes for people who remain seated in their wheelchair during the performance and also for people who prefer to transfer from their wheelchair to a theatre seat. As there can be a large demand for these seats, we recommend that you book as early as possible. There is level entry to the theatre. There is a lift to all levels in the theatre. The lift is large and will very comfortably accommodate a powered wheelchair user and accompanying person.
All registered assistance dogs welcome
Please inform the theatre prior to your arrival if you need any additional arrangements.
Assistive Listening Loop Devices are available from our Box Office or can be pre-booked through our Group Bookings and Access Department. They can be used in all areas of our auditorium. These devices amplify and clarify sound for patrons who are hard of hearing. There is no charge for the use of the headset.
Priority seating is available within the front five rows in the Stalls, if required, for people who have a visual impairment, subject to availability. As there can be a large demand for these seats, we recommend that you book as early as possible.
Concessionary tickets and/or free carer tickets for people who have a disability and their assisting person may be available on some performances. The availability of these tickets is at the discretion of each individual show promoter.
Captioning gives deaf and hard of hearing people access to live performances and screenings. It is similar to television and film subtitling. Captioning converts the spoken word into text, which is displayed on one or more caption units situated on, above or next to the stage. As well as dialogue, the captions include the name of the character who is speaking or singing, as well as descriptions of any sound effects and any safety announcements. In addition to assisting people with hearing disabilities, captioned performances have been found to benefit foreign visitors and students who are studying the play or learning to speak English.
Audio description & touch tours
Audio Description for live performance is a live verbal commentary providing information on the visual elements of a production as it unfolds, from sets, props and costumes to actors’ facial expressions and movements across the stage. The description is delivered via an individual headset during the quieter moments of a performance and therefore only gives essential information that a blind or visually impaired person might miss. A touch tour is normally organised prior to an audio described performance. Audiences are invited to attend a touch tour of the set, the stage, props and costumes so that audiences with visual impairments can experience and contextualise the stage.
Irish Sign Language (ISL)
Irish Sign Language (ISL) is the sign language used in the Republic of Ireland. The language makes use of space and involves movement of the hands, body, face and head. A sign language interpreter interprets what a person says or signs simultaneously, or immediately afterwards.
The theatre is located in the Docklands and is easily reached using public transport which is wheelchair accessible.There is limited accessible parking available at the Grand Canal Square Q-Park Car park. Please contact Q-Park directly for more information and advance booking at www.qpark.ie or call 01 6111 976. Also see www.accessdublin.ie for a list of on street accessible parking bays. For more information on parking options in the vicinity, please refer to the GETTING HERE section.
DO YOU STILL HAVE A QUESTION?
In case you have any questions, please contact the Department directly using the details above. If you have an urgent access query about a performance scheduled to take place before the department is due to reopen, please call our main reception on +353 (0)1 677 7999 and dial 0 for our Stage Door for assistance.
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