Please find our contact details, along with all relevant third-party contacts, below.


Monday – Friday
10:00 AM – 6:00 PM

Call us: +353 (0) 1 677 7999

Email us:


Monday – Friday
11:00 AM – 6:00 PM

Credit card payments only

Services available may vary for more see below


Bord Gáis Energy Theatre
Grand Canal Square
Dublin 2
D02 PA03

Get directions


Should you wish to purchase tickets in person, please visit Bord Gáis Energy Theatre’s Box Office. It is located on the ground level of the theatre and welcomes you during the following opening hours:


Monday – Friday: 11:00AM-6:00PM

Please note, our Box Office cannot facilitate cash payments at this time. Bookings can only be made in person at our box office. 

Patrons are advised that on performance days (including midweek matinees) general sales for tickets cannot be made in the 30-minute period before the start of a performance, as box office are busy dealing with ticket collections and sales for that performance. Patrons wishing to book tickets for future performances will be asked to wait until the show has begun, at which time they can proceed with their booking.

When there is an evening or weekend performance, the Box Office is also open for 1 hour* before showtime. The Box Office is closed when there is no performance on weekends and bank holidays. (*Times may vary for some matinée performances.)

There are no Ticketmaster service charges when you book in person at the Bord Gáis Energy Theatre Box Office. Please note that no exchanges or refunds can be done at the Box Office, unless the ticket was originally purchased there.

If you would like to make a group or access booking, purchase a gift voucher or reserve a theatre box, please contact the Group Bookings and Access Department directly. These bookings are not possible through the Box Office.

If your query concerns tickets purchased through Ticketmaster, please contact them directly using the details listed in the Ticketmaster section below.


Ticketmaster is the official ticket vendor for Bord Gáis Energy Theatre. You can purchase your tickets online at

Internet bookings are subject to a maximum s/c of €7.15 per ticket / Agents €3.40.


Visitors can enquire about lost items by contacting the theatre reception, which is open from Monday to Friday, from 10:00 AM to 6:00 PM.

Please call us on +353 (0) 1 677 7999 or email

Please note that found items are retained for one month only, afterwards they are donated to charity. Bord Gáis Energy Theatre is not liable for any items or tickets that are lost or stolen.


If you would like to become a part of the Bord Gáis Energy Theatre family, consider applying for one of our open positions. Front of house or behind the curtain, your passion, talent and knowledge will be cherished.

View current job openings here.

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